FAQ

We offer 3 tiers of resume writing, with our basic level taking 4-5 business days, our advanced level taking 3-4, and our enterprise at just 2-3 business days. Cover letters are generally completed within 3-4 days. Rush processing (24 hours) is available for an additional $10 on top of any order.

All communication between our clients and writers is done via e-mail. Once your order is complete, we will e-mail it to you in Word .doc, Adobe .pdf, and ASCII .txt formats.

Our ordering system is very simple and intuitive. Check out the ‘How It Works‘ section for details.

Of course. Click here to check out some of our samples.

It’s very likely that we do, however we appreciate the opportunity to learn about new or unique fields that we might not be familiar with. If this is the case, we’ll spend additional time to research your industry so we can add it to our repertoire.

No, we don’t use templates for our resumes. Yes, it will be unique.

Each resume is personally crafted to best showcase your specific skills and talents.

We’ve taken many steps to protect our customers in every situation we can fathom. For more information on why you should choose us, click here. To see what some of our past customers have had to say, click here.

Absolutely not. Considering that our prices are  roughly 25% of what a typical revision costs with most resume writing services, one might guess that we’d charge full-price for any changes. In contrast, we offer revisions for up a period of up to one year, with a maximum of three employment or educational additions/changes, for only $9.99 (per revision).

We use PayPal to process all of our payments.  We accept VISA, MasterCard, American Express, and Discover.  You do not need a PayPal account to purchase items from us.

However, if you do have a PayPal account, you can conveniently pay using your account balance or an e-check.

PayPal utilizes industry-leading security and fraud-prevention systems to keep your information safe and, beyond that, they don’t share your financial information with us.  This protects both our customers and us from any act of fraud.

We are headquartered in Austin, Texas. If you’re located in the Austin area and would like to schedule a personal consultation, contact us for a quote. Our business and consulting center is located in the Bank of America building in downtown Austin.

Has your question not been answered? Please contact us directly.